ERP Support Services – Fusion | EBS R12 | NetSuite | Custom Development

• Dedicated ERP Support Center with 30+ experienced consultants handling functional, technical, and DBA support.
• Support team with implementation expertise – capable of addressing change requests and enhancements seamlessly.
• 24x7 ERP Support services – ensuring zero downtime and continuous business operations.
• Customer-first communication – every support event logged, tracked, and measured for on-time performance.
• Performance-driven governance – team leads review each consultant every 6 hours and provide reports to management.
• Dedicated Infrastructure Support Team – skilled in ERP servers, DBAAS, Cloud (OCI/AWS), and security.
• Comprehensive ERP support coverage – Oracle Fusion Cloud, Oracle EBS R12, NetSuite ERP, and custom APEX/Flutter applications.
• Expertise in L1, L2, and L3 support services – from ticket resolution to major incident management.
• Global support experience – trusted by enterprises in India, Middle East, and USA.
• Proactive support services – performance monitoring, patch management, and continuous improvement.
• A proven Support Partner – delivering measurable SLAs, customer satisfaction, and long-term value.